Track Your Order

Track Your Order

We know you're excited to receive your order, and we're here to help you stay updated every step of the way.

Enter your tracking number below to check the latest shipping status of your package.

Tracking Tool Loading...

Where Can I Find My Tracking Number?

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.

If you can't find the email, please check your spam or promotions folder.

How Long Does Shipping Take?

Estimated delivery times vary depending on your location:

  • United States: 5–12 Business Days
  • Canada: 7–15 Business Days
  • Europe: 7–15 Business Days
  • Australia & New Zealand: 7–15 Business Days
  • Other Regions: 10–20 Business Days

Please note that shipping times may vary due to customs clearance, weather conditions, public holidays, or local carrier delays.

Why Hasn't My Tracking Updated?

Tracking information may take 24–72 hours to appear after your package has been shipped.

If your tracking hasn't updated for several days, your package is likely still in transit between shipping facilities. This is normal during international transportation.

Need Help With Your Order?

If you're having trouble locating your package or have questions about your order, our customer support team is happy to help.

Email: support@starpawss.com

Please include:

  • Your Order Number
  • Your Full Name
  • Your Tracking Number (if available)

We typically respond within 24 business hours.

Thank You for Shopping With StarPawss

We appreciate your trust and are committed to delivering quality products for pets and the people who love them.